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delivery & Refunds

Delivery POLICY

Thank you for visiting and shopping at XX:20. Following are the terms and conditions that constitute our Delivery Policy.

Delivery processing time

All orders are processed within 2-3 business days. Orders are not delivered on weekends or bank holidays. If we are experiencing a high volume of orders, deliveries may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in delivery of your order, we will contact you via email or telephone.

Delivery rates & estimates

Delivery charges for your order will be calculated and displayed at checkout.

* Next delivery is only available for orders with delivery addresses within the United Kingdom.

Orders over £100 are provided with free delivery (UK Mainland only)

Delivery confirmation

You will receive a Delivery Confirmation email once your order has shipped.

Customs, Duties and Taxes

XX:20 is not responsible for any customs and taxes applied to your order. All fees imposed during or after delivery are the responsibility of the customer (tariffs, taxes, etc.).


XX:20 is not liable for any products damaged or lost during delivery. If you received your order damaged, please contact the delivery carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.

Refunds & Returns Policy

Please go to this page to view our Refunds & Returns Policy.

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