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Terms and Conditions

These Terms and Conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the Terms and Conditions set out below. If you do not agree to be bound by these Terms and Conditions, you may not use or access this Website.

Use of the website

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

Personal Data

You warrant that:

the Personal Data which you are required to provide when you place an order is true, accurate, current and complete in all respects;

you will notify us immediately of any changes to the Personal Data by contacting XX:20 Bowls by email, through the "Contact Us" page, or by calling us on (+44) 7368 592211.


You agree fully to indemnify, defend and hold us harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Data.

Our rights

We reserve the right to:

modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website;

change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Privacy and Cookies

We will treat all your Personal Data as confidential although we reserve the right to disclose this information in specific circumstances. Your Personal Data is kept on a secure server and we will fully comply with all applicable privacy regulations and consumer legislation.

If you’d like to read more on how and where we collect, or how we use your Personal Data, please see our "Privacy Policy". In the Privacy Policy, you can also find out how to stop receiving marketing information.

To learn more about what Cookies we use, their nature, purpose and related usage of your Personal Data on this information can also be found in our Privacy Policy.

Product Descriptions

Each Product purchased is sold subject to its Product Description and may include additional specific conditions related to that product including, without limitation, conditions concerning estimated delivery/production times.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system.

Although we aim to keep the Website as up to date as possible the information, including product descriptions appearing on this Website at a particular time, may not always reflect the position exactly at the moment you place an order.


Prices are displayed on the website in pounds sterling (£). The prices listed on the website are the current prices at the time of your order and we reserve the right to change prices on the website from time to time. Prices include VAT.

Delivery charges will be applied on an item by item basis and displayed at the Checkout. Any current free delivery offers apply to the UK mainland, the Highlands, Northern Ireland and Channel Islands only. Charges for delivery outside of these areas are covered within the "Overseas Orders" extension to the Terms and Conditions.


All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment to us, your order will not be accepted and The Bowls Shop will not be liable for any delay or non-delivery of your order. For the avoidance of doubt, you must make payments in full before your order can be processed. Where a deposit is taken in advance of a product launch the balance will be required before dispatch of the goods when they become available. We will show the basic full price of the item on the website without any optional additions.

All payments will be in pounds sterling (£) and payment will be accepted using any of our acceptable payment and ordering methods. Payments will be made online during the checkout process.

Ordering, cancelling and returning products

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

The steps involved in placing an order can be found on the "My Order" page of the Website.

Information on your right to cancel an order, on your entitlement to a refund and how to return an item can be found in our "Refund Policy".

Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website we make no warranties, whether express or implied, in relation to its accuracy. Product descriptions are copied from the specialist suppliers/manufacturer’s Website or Catalogue and suppliers/manufacturers are under no legal obligation to notify us of any change in an existing product.

We make no warranty that the Website will meet your requirements, or will be uninterrupted, error-free or that defects will be corrected.


The Conditions and the Law

These Conditions govern our relationship with you and shall be governed by, and construed in accordance with, the Laws of Scotland.



If you have any questions regarding our service, please contact us by phone, or post - details below. Alternatively you can use the "Contact Us" page.


46 Newcraighall Drive,


EH21 8SG,

United Kingdom

07368 592211

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