Eskmills BC - POLO

**Returns Policy**

At XX20 Sports, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item(s) within 28 days of receipt for a full refund or exchange.

**Return Guidelines:**

1. **Eligibility**: Items must be unused, in the original packaging, and in the same condition as you received them. Please include all accessories, tags, and documentation.

2. **Return Process**:
- To initiate a return, please contact our customer service team at [customer service email/phone number] within 28 days of receiving your order.
- Provide your order number and the reason for the return.
- Our team will guide you through the return process and provide you with a return shipping label if applicable.

3. **Refunds**: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a certain number of days.

4. **Exchanges**: If you wish to exchange an item, please indicate this when you contact customer service. We will send you the replacement item as soon as we receive the returned item.

5. **Non-Returnable Items**: Certain items may be non-returnable, including but not limited to:
- Gift cards
- Downloadable software products
- Items marked as final sale

6. **Shipping Costs**: Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.

We appreciate your understanding and support. If you have any questions or need further assistance, please don’t hesitate to reach out to us.

Thank you for shopping with XX20 Sports!